Returer och Byten
Hur man gör en retur
Within Sweden & Europe
Please click here to register your return, exchange or claim with your order number and your email.
Outside of Europe
Please send an email with your order number and the items you wish to return to; email@example.com
Please register your exchange via this link with your order number and your email.
Exchange can be done within 14 days from order date
Exchange fee within Sweden is 50 SEK
Exchange fee outside of Sweden is 130 SEK
Hur man gör en reklamation
Please register your complaint via this link with your order number and your email.
Approved claims are free of charge and registered through the link given above
From the day you send your package back to us it can take up to 15 working days before our warehouse has received and registered the package.
We offer Klarna, PayPal and Creditcard as payment options.
We reserve the right to extend the delivery time due to customs.
Within Sweden 3-5 working days
Within Europe 5-7 working days
Rest of the world 7-14 working days
Due to Brexit regulations we are not able to ship to UK at the moment. We are hoping to solve this shortly.
Fraktsätt och avgifter
Standard shipping within Sweden is 60 SEK
Standard shipping within Germany is 125 SEK (about €12 depending on the daily exchange rate)
Shipping with Deutsche post within Germany is 130 SEK (about 12€ depending on the daily exchange rate), note that this option is only valid on orders over 2500 SEK (about 227€ depending on the daily exchange rate)
The cost for shipping within Europe is 145 SEK
The cost for shipping to Norway and non EU European countries is 235 SEK
The cost for shipping to the rest of the world is 350 SEK
For our Norwegian customers; We use the VOEC scheme (VAT On E-Commerce) which enables you to pay your Norwegian value-added tax (VAT) directly at the checkout.
All total purchase prices and shipping fees are excluding customs duties, import fees, or any other local charges.
Ej uthämtad order
For orders that are unclaimed within the specified dates given for the collection, the customer will be charged 130 SEK in addition to the initial shipping fee.
When your order has been sent from our warehouse you will receive a tracking number so you can follow your shipment. If you haven’t received any emails within 24 hours of placing your order, please contact our customer service at firstname.lastname@example.org
Hur spårar jag min leverans
After your order has been sent from our warehouse you will receive an email with your shipping information including a tracking number. If you need further assistance please contact our customer service at email@example.com
Vart skickar vi ifrån
We ship from our warehouse located in Skurup, Skåne.